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I cannot fault the level of service provided by Mark at Gravity Tech! Our website was redeveloped from scratch, and for us as the customer the process was streamline and easy. Mark kept us involved in every step.
No question was too silly. Mark showed us how to update the platform he had created for our site and educated us on the inner workings of websites!
He also provided great assistance with emails, servers, domains etc. We trust Mark to handle everything. Highly recommended!
Emma, Fluidquip - Dec 2022
Gravity Tech are an incredible blessing to our business. Nothing is ever a problem and they always go over and above in service & support.
Donna, Barrier Pest Control - Dec 2022
Mark recently upgraded my website which was in need of TLC, he was very communicative on what was best for my site and explained how long and what it would look like after the works were complete, also his quoted price was very reasonable and met the targets.
Peter, Blue Mountains Photography - May 2021
I had the great fortune of being introduced to Mark through a colleague. Mark rolled his sleeves up and easily worked through all our IT issues, taking care of every detail on our behalf and resolving any issues that came up. I would typically feel overwhelmed by anything IT related but Mark explained anything I needed to know in layman's terms and took on anything that needed doing so I didn't have to wade through confusing systems and suppliers. I would heartily recommend Mark as an invaluable resource to help any company seamlessly manage their IT needs!
Tara, McHugh Maxillofacial - April 2021
Mark has helped us on many fronts in our workplace. Website updates have been made promptly with no problems, email issues have been resolved and network troubleshooting assistance has been greatly appreciated. Mark has a professional, but very approachable manner and nothing has ever been too much trouble. He has been willing to ask me to 'leave it with him' so he can do some research and has been honest if it has been an issue for a more specialised technician.
We have been extremely happy with the service we have received and would definitely recommend his service and skills to anyone needing assistance.
Roz, Winmalee Community Preschool - Feburary 2021
I encountered some website issues in August that were hard to resolve without the skills and knowledge of a very experienced webmaster and after some searching around, Mark Drysdale of Gravity Tech was highly recommended to me by an industry expert who could not help me at the time.
I was very impressed with Mark from the outset. He not only understood the issues, given my halting and non-technical way of explaining my requirements, but he also clearly communicated the pros and cons of each possible solution to enable me to make the best possible decision with future-proofing in mind. What was most outstanding was the integrity with which Mark accounted for the time required and spent on the job, a very rare trait these days. All of this combined to turn an experience of stress and anxiety into one of excellent results achieved by high professional standards, depth of knowledge and skills balanced with a most positive and respectful style of customer service.
Suzann, Suzann Victor Artist - September 2020
For over 10 years Mark has supported and designed websites for my clients. What sets Mark apart is his ability to interpret my business requirements and deliver user friendly, intelligent and fully functioning websites that contribute to our revenue generation. This is very different to a website that is simply a pretty brochure. Our websites work hard to generate business leads. What I value most about Mark's work is that I can trust we have a solution that works, and I can trust he will be there to support me. You don't realise how much you need this until things don't go according to plan. Having someone who can get right into the website code to makes changes or resolve issues is critical to keeping a website working hard. Mark takes the stress out of managing websites.
Michelle, Motate Marketing - June 2020